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Facebook Messenger is popular around the world due to its multifunction. This messaging App allows users to send messages, exchange photos, videos, stickers, audio and files, make voice or video calling, etc., which can bring joy and convenience to people. However, all these functions are based on one premise- the application is connected well. That is to say, as long as you get a connection failure, you will be able to do nothing on Facebook Messenger. And unfortunately, this is a common problem that many users would encounter while using the Messenger. But don't worry! You can fix the Facebook Messenger not connecting problem with simple means:
Check for Network Connection
The Facebook Messenger not connecting problem is often caused by the network connection issue. So once you meet the connecting problem or other issues on Facebook Messenger, you can first go to check the status of the network connection on your phone. Just see the signal of the Wi-fi or phone data on the screen directly and if you find that the signal is weak, you need to take actions.
1. Reconnect to Wi-fi/phone data
I am unable to connect to Facebook, and yet I am able to connect to all the other sites. I cannot even open the Facebook help, nothing. Facebook will not connect to Criminal Case & I need to know why? I've had this problem for a month & no help from FB or Criminal Case? I've tried everything, but it won't connect. I'm hoping this is the right place to ask this,but any help at all would be gratefully appreciated. No Facebook posts displayed – unable to connect to Facebook API If you’re not seeing any Facebook posts in your feed then the issue may be that your website isn’t currently able to connect to Facebook’s API.
For iPhone, you can swipe up from the bottom edge of the phone screen to open the Control Center. Then you need to click on the icon of Wi-fi or cellular data to disable it and then tap on it again to re-enable the feature.
For Android, you should slide down the menu bar at the top of the screen to turn off Wi-fi or phone data and then turn it back on.
2. Reset network settings
On iPhone, you should go to Settings> General> Reset> Reset Network Settings. Here you will be asked to enter the passcode. Just type in the password correctly and tap on Reset Network Settings to confirm your option.
On Android, you need to click on Settings> General Management> Reset> Reset network settings and finally click on Reset Settings to start the wiping process.
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Force Stop and Restart Facebook Messenger
If the problem is not caused by the poor network connection, you can try another way to quickly settle the problem- force stop Facebook Messenger and then restart it. This would be the simplest but most effective way to fix the Facebook Messenger problems so you can attempt it here. Now just see how to force shut down Facebook Messenger on different devices.
On iPhone 8 or earlier, you should double press the Home button to boot up App Switcher. Then you can swipe up the Messenger card to shut down the application.
On iPhone X, you need to scroll up the gesture area at the bottom of the screen and then hold for a few seconds to turn on the App Switcher. After that, you can simply tap on the '-' icon of Messenger card to stop it.
On Android phone, you can navigate to Settings> Applications> Manage Application and select Downloaded in this section. Next, you should scroll down the page to find out and select Messenger and you will enter the App info page of this App. On this page, you can tap on the Force Stop button to turn off the application.
After stopping the Facebook Messenger, you can go to the Home screen and click on its icon to restart the App on your phone.
Reboot Your Phone
It is also possible that there are some small glitches on your phone, which would lead to the Facebook Messenger not connecting issue. Hence, you are suggested to reboot your phone as well. This simple operation can help to fix some small phone errors and refresh the device. So now just hold down the Power button on your phone to switch off your iPhone or Android phone and then turn it back on after one or two minutes. After the restart, you can enter the Facebook Messenger to check whether is connected.
Clear Cache and Data on Your Phone
Have you deleted the caches and useless data on your mobile phone regularly? If not, you can also try to clear caches and data on your phone to fix the issue. That's because the cached data on your phone would not only take up a lot of storage space of your phone but also result in some phone or application problems like Facebook Messenger not connecting issue.
For iPhone users, you do not need to perform the clearing process cause the system will wipe them automatically.
For Android phone users, you need to complete the wiping process in Recovery Mode- turn off your Android phone at first and then press the Power, Volume Up and Home buttons together to boot your phone into Recovery Mode. In the mode, you can use Volume keys to select wipe cache partition and press Power button to confirm your option. When the wiping process ends, you can choose reboot system now to restart your device.
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Update/Reinstall Messenger
Connect To Facebook Please
Maybe there are some bugs on your Facebook Messenger and in this case, the easiest way to fix the bugs is to update or reinstall the application on your phone. That's because a new application version can always fix some bugs of the old version and bring some new features meanwhile. Thus, you can go to App Store (iPhone) or Google Play Store (Android) to check for updates.
But if you tend to reinstall the Messenger, you need to remove the current App from your phone first. To accomplish that, you can long press the Facebook Messenger icon on your Home screen until a 'X' icon appears. Then you can click on the 'X' icon to delete it from your phone. After that, you can go to App Store or Google Play Store to download and install the latest Facebook Messenger.
Upgrade Operating System
Updating the operating system of your iOS or Android is also a feasible way to solve the phone or application problems. If you still fail to connect the Facebook Messenger even when you have tried out all the solutions mentioned above, you can try it as the final bet.
For iPhone, you can enter the Settings App and elect General option in this section. Next, you ought to choose Software Update to check for available update. If there is an update available, you can tap on Download and Install to download the update and then tap on Install Now to properly install it.
For Android, you need to go to Settings> About device> Download updates manually to check if there is an update available. If there is, you can go with the instructions to update the software.
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Update, July 3, 2019 (6:50 pm ET): Facebook hasn’t announced that today’s image problem is fixed, but it appears as though things are almost back to normal. You can likely expect to see some hiccups through the end of the day as the fix is rolled out more widely.
Facebook is one of those services that is hard to live without. You probably use the app to connect to friends, family, coworkers, and the occasional frenemy, so it’s hard to bounce back when you find Facebook not working correctly anymore. Fortunately, there are a few easy steps you can take to resolve and/or work around some of the more common Facebook issues you’re likely to encounter. We’ve also included a couple of bonus features at the end as well!
Is Facebook not working for you? If so, there’s an immediate workaround available — Facebook’s mobile site. This is a lightweight, mobile browser-optimized app that can give you almost everything the Facebook app can give you — including notifications. Indeed, some folks rely entirely on the Facebook mobile app, and have uninstalled the Facebook app altogether. This can help conserve battery life on your phone as well. In fact, we have a whole list of Facebook alternative apps.
![Facebook Unable To Connect Facebook Unable To Connect](https://www.throwbacks.com/content/images/2017/11/628--12-.png)
Facebook not working? Make it work
But, let’s assume that you actually want the app to work as advertised. There are a few things you can do to get things back up and running in that event.
First, make sure the app is fully updated in the Google Play store. Facebook frequently pushes out updates to its app for security updates and bug fixes. As a result, older versions of the app can cease to function. First, open Android’s settings and check your available storage. If your device has less than 100 MB of storage available, you may need to clear some space to allow the app to update.
You can also cancel and restart the download of the update. If that doesn’t help, log out of the Facebook app and then try the download once more. If it’s not working, Google Play has a list of steps you can follow to troubleshoot the download of an app.
If that fails, you can try uninstalling the Facebook app, restarting your device, and reinstalling the app from the Play store. Alternatively, you can download the latest Facebook APK file from Facebook at the link.
Turn on automatic updates
To make sure you’re always using the latest version of the Facebook app, turn on automatic updates for the app. To do so, open the Google Play Store app and search for Facebook. Once you select it, tap the ellipsis in the upper right corner of the app page and place a check mark in the auto-update box.
Notifications aren’t working
Notifications are what let you know what’s happening on Facebook. When they stop working, it can be a headache. First, make sure you have notifications enabled on a system level. Those are found in your device’s settings. Typically you’ll go to Settings > Applications > Facebook > Notifications. Make sure Facebook is allowed to post notifications. If it is, check notification settings in the app to make sure they’re set properly. Tap the hamburger menu (three horizontal lines), select the “Settings and Privacy” option located under “Help and Support,” and then scroll down and tap the “Notification Settings.” From here, you can adjust what notifications you get and how you are notified.
Facebook Unable To Connect To Server
Bonus #1 — Privacy
Facebook Friends Unable To Connect
Not long ago, Facebook made headlines because of the permissions it was asking for. As a result, Facebook detailed exactly what permissions it was asking for and why.
The takeaway here is that, basically, app developers need to access many facets of a phone’s ecosystem in order to function normally. It is certainly wise to know why those permissions are being sought. But there are three things to keep in mind:
1. Just because an app needs to access your camera, does not mean that the company will be watching you taking a shower.
Facebook Not Connecting
2. If a company is reputable, it’s probably Okay. Having said that…
3. It is your right and privilege to ask those privacy questions.
Bonus #2 — Beta Testing
Want to try the latest and greatest that Facebook has to offer? Facebook has a public beta system you can sign up for. It’s important to note that like any beta program, there may be issues with the app, and Facebook warns it’ll probably update the app several times per week. If all that sounds OK, you can go to this link and sign into the Google Play store (if necessary). Once there, tap “Become a Beta Tester.” Note, once you are signed into Google Play, clicking the “Become a Beta Tester” button actually puts you into the program — there’s no confirmation dialogue or anything.
Facebook Refused To Connect
If you want to leave the beta tester program, that link is here. It’s the same deal — clicking on the link removes you from the program. There’s no confirmation dialog.
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Facebook Cannot Connect
So is Facebook not working for you? Now you know how to resolve the most common Facebook issues and get your app back up and running. Think we missed anything? Let us know in the comments. We will be updating this article frequently, so if there’s anything else you’d like to see, let us know!